Privacy Policy
Effective Date: May 2025
Last Updated: May 2025
This Privacy Policy applies to all visitors of ebsupplies.com and shop.ebsupplies.com, operated by Emerald Business Supply, Inc. (“we,” “us,” or “our”). It outlines how we collect, use, and protect your personal information, and includes relevant compliance for residents of Pennsylvania, New Jersey, New York, Delaware, and surrounding U.S. states.
1. Information We Collect
a. Information You Provide
- Full name and company name
- Email address and phone number
- Billing and shipping addresses
- Login credentials for shop.ebsupplies.com
- Payment and transaction data (via secure third parties)
- Communications with customer service
b. Automatically Collected Information
- IP address and browser/device data
- Pages visited and usage behavior
- Cookies, device IDs, and session information
c. From Third Parties
- Shipping providers
- Payment processors
- Marketing and analytics platforms
- Business credit agencies
2. How We Use Your Information
- To fulfill orders and provide customer service
- To manage accounts and process payments
- To improve site performance and user experience
- To send updates, invoices, and promotional emails
- To comply with legal requirements and prevent fraud
3. Sharing Your Information
We do not sell your personal information. We may share it with:
- Trusted service providers (e.g., shipping and payment services)
- Legal entities if required by law
- Successors in case of business transfer or acquisition
4. Your Privacy Rights
- Request access to or correction of your personal data
- Opt out of marketing emails at any time
- Request deletion of your account and personal data
- We do not respond to "Do Not Track" browser settings at this time
5. Cookies & Tracking Technologies
We use cookies on both sites to remember user preferences, enhance security, and analyze traffic. You may disable cookies through your browser, though some features may not function properly.
6. Data Security
We use SSL encryption, secure payment processing, and limited internal access controls to protect your data. While we follow best practices, no method is 100% secure online.
7. Data Retention
We retain your data as long as needed to provide services, comply with laws, and resolve disputes. Order and transaction data may be kept for up to 7 years.
8. State-Specific Policies & Breach Notifications
In compliance with Pennsylvania and neighboring state laws, we will notify you in the event of a confirmed data breach involving your personal information and provide guidance as required.
9. Children’s Privacy
Our websites are not intended for children under 13. We do not knowingly collect data from minors. Contact us if you believe we’ve done so unintentionally.
10. External Links
We may link to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.
11. Policy Updates
We may revise this policy from time to time. Updates will be posted here with a new effective date. Continued use of our sites constitutes acceptance of changes.
12. Contact Us
Emerald Business Supply, Inc.
4807 Ashburner Street Philadelphia, PA 19136
sales@ebsupplies.com
215-333-1900
www.ebsupplies.com